Digital Delivery and Shipping Policy
Effective date: 2 September 2026 · Last updated: 2 September 2026
Digital-only services
Popliva supplies digital services only. No physical product is shipped, and physical shipping charges do not apply.
Order commencement
After direct payment verification and order validation, an accepted order is submitted for digital fulfilment. Start and completion times vary by service, quantity, target availability and third-party platform conditions. Any displayed speed is an estimate, not a guaranteed deadline.
Customer requirements
The submitted target must remain public and accessible. Changing a username, deleting content, making an account private or placing overlapping orders can delay or prevent delivery and may make the order ineligible for cancellation or refill.
Tracking
Customers can track Pending, Processing, In Progress, Completed, Partial, Cancelled and Refill states from the Popliva Orders dashboard. For assistance, email care@popliva.com with the Popliva order ID.