Frequently asked questions

Choose a promotion, select the required package, provide the public profile or content URL and quantity, then complete the secure payment. The order appears in your workspace after payment verification.

Payments are processed by Cashfree Payments. Popliva confirms the transaction with the payment gateway before accepting and processing an order.

Sign in and open Orders. Ongoing, Completed and Cancelled tabs show the current state of each promotion order.

Delivery time varies by platform, promotion, quantity and package. Any displayed delivery time is an estimate rather than a guarantee. Keep the target public and unchanged until fulfilment is complete.

Some packages include refill coverage for a stated period. Eligibility depends on the selected package and its terms. Packages marked No refill do not include replacement coverage.

Orders normally cannot be changed after fulfilment begins. Cancellation availability depends on the promotion and processing state. Create a support ticket immediately if you entered incorrect details.

Open Orders and select Invoice beside a paid order. Popliva generates a PDF containing the order, customer and payment reference details.